The key to communication and having power and influence with people can be summed up in one sentence: Seek first to understand, then to be understood. In other words, listen first, talk second. This is Habit 5, and it works. If you can learn this simple habit---to see things from another's point of view before sharing your own---a whole new world of understanding will be opened up to you. "
In your own definition, what does it mean to, "Seek First to Understand, Then to Be Understood"?
Write your own definition of the following listening styles:
- Spacing Out
- Pretend Listening
- Selective Listening
- Word Listening
- Self-Centered Listening
While listening to others, how often do you find yourself judging, advising, or probing?
What does it mean to listen with your eyes, heart, and ears?